Junk MattersYou Matter - We Matter - Junk MattersAt a glance
Appliance removal in Nanaimo starts at $125 for a single unit, and we come out as soon as we have availability. We take fridges, freezers, stoves, washers, dryers, dishwashers and water heaters from wherever they sit, basement, kitchen or garage, and fridges, freezers and other refrigerant appliances go to an appropriate facility for proper handling and recycling. No wrestling it to the curb, no borrowed truck.
A dead fridge in a basement suite, a stove mid-renovation, a leaking water heater, a washer and dryer set from a rental turnover: they all go, working or not. Appliances are heavy, awkward and hard on door frames, which is exactly why the lifting is our job. Unplug it and we handle the rest, including the stairs. Gas appliances need to be disconnected and capped by a qualified person first, and water heaters disconnected and drained, before we can take them.
Fridges, freezers, washers and dryers from real Nanaimo jobs. We disconnect, carry and load them, then route the metal and refrigerant to the right depot.




Almost none of it needs to be buried. An appliance is mostly steel, and steel is one of the most recycled materials on earth. Fridges and freezers make one extra stop first: refrigerant-containing appliances go to a facility set up to handle them properly before the metal is scrapped, because venting refrigerant is illegal and terrible for the atmosphere. A working appliance in decent shape can be donated instead. The landfill is the last stop.
You pay for trailer space, not time. You get a free estimate before anything gets loaded, and the load price covers the lifting, hauling, disposal fees and a sweep up after. Final pricing is based on actual loaded volume, with weight, labour and applicable surcharges considered, and travel can apply the further out you are. Full details on the pricing page.
Based in Nanaimo, serving the mid Island. See all service areas.
Straight answers, the same ones we give on the phone.
A single appliance pickup is our $125 minimum, and that covers the carry-out from inside your home, the hauling, recycling fees and taxes. Multiple appliances count toward trailer space, and a full kitchen's worth often lands near a quarter load at $300, though appliance sets vary a lot in size and weight so it can run higher. You get an estimate before we lift anything, and if the appliance turns out heavier or harder to get at than it looked, you hear about it before the number changes. Additions can apply depending on the items, the weight, the access and the location, so send us the details and we will go through your specific situation.
Yes. Fridges, freezers, air conditioners and other refrigerant-containing appliances cannot go straight to metal scrap, because the refrigerant has to come out first. We take them to an appropriate facility for proper handling and recycling rather than venting anything or dropping them on a scrap pile.
Electric appliances just need to be unplugged, and we take it from there. For a dishwasher or washing machine, shutting off the water supply ahead of time keeps things quick. Gas appliances should be disconnected and capped by someone qualified before we arrive, then we handle all the moving.
Yes. Basements, narrow staircases and tight corners are most of what we do. We bring a dolly and straps, protect the door frames and floors on the way out, and carry it up ourselves. The first hour of labour is included in the load price, and if a long carry or awkward access pushes past that, we tell you before it does.
Yes, tank water heaters are one of our most common single-item pickups. Once it is disconnected and drained, we haul it out from the basement or crawl space it lives in and the tank goes to metal recycling. A water heater on its own is the $125 minimum. Depending on the items, their weight, the access and where you are, additional charges can apply. Tell us what you have and we will walk through your situation first.
Furniture, mattresses and box springs, appliances including fridges and freezers, electronics and TVs, hot tubs, pianos, yard waste and brush, renovation and demolition debris, scrap metal, carpet, garage, shed and storage-unit contents, and general household junk. We also demolish sheds, decks and fences and haul the debris away. If it can be handled and transported safely, it can go on the trailer, though some specialty and restricted items need separate handling and a few we cannot take at all. When in doubt, text a photo and ask.
Same-day or next-day service may be available depending on our schedule, your location and the size and scope of the job, so call or text and ask what we have open. Being based in Nanaimo rather than an hour down the highway helps. We are open 7 days a week, 6am to 8pm, and short-notice jobs are welcome.
Four steps. First the free estimate: call, text or send photos of the pile and we will come back to you with a number. Second, we arrive when we said we would. Third, the crew walks the job with you, goes over the estimate, and only then does every bit of the lifting and hauling from wherever the junk sits. Fourth, everything is sorted for donation, recycling or disposal, and the space gets swept before we leave. Final pricing is based on actual loaded volume, with weight, labour and applicable surcharges considered.
No. We take it from wherever it is sitting: upstairs rooms, basements, crawlspaces, the garage or the back of the yard. Nothing needs to be bagged, sorted or dragged to the curb beforehand, and you do not need to be able to lift. If piling it up makes you feel organised then go ahead, though the price follows the volume either way.
We prioritise reuse, donation and recycling wherever items are suitable, accepted and practical, and the landfill is the last stop rather than the first. Usable furniture, appliances and household goods can go to local charities, metal to the scrap yard, electronics to the proper depot, mattresses to a facility that strips them for materials, and clean green waste to composting. What each charity or facility will accept is their call rather than ours. Anything that genuinely cannot be reused or recycled is disposed of properly, and that sorting is part of the job.
Some items and materials carry an additional charge, because of disposal fees, weight, handling requirements or special recycling. These can include mattresses and box springs, tires, propane tanks, unusually heavy or dense materials, appliances that need special handling, and hazardous or contaminated material. Dense loads are worth flagging separately: soil, concrete, dense construction debris, scrap metal, tile, and boxes of books, files or tools can reach the trailer's weight limit before it is full by volume, which can mean a weight surcharge or a second load. Any surcharge that applies is identified before the job begins wherever the items and conditions are known.
The first hour of labour is included in the load price. Beyond that, additional labour is $100 per hour, per load. That comes up on jobs spread over several floors, long carries from the truck, or items that need heavy sorting or taking apart before they will move. Anything like that is talked through at the estimate where the conditions are known, and raised with you on the day if it only becomes clear once we are working. Depending on the items, their weight, the access and where you are, additional charges can apply. Tell us what you have and we will walk through your situation first.
Yes. Junk Matters is fully insured, registered and in good standing with WorkSafeBC, and a member of both the Recycling Council of British Columbia and the Greater Nanaimo Chamber of Commerce. We are rated 5.0 across 130+ Google reviews, and the crew works in your home and around your property to that standard.